Dynamics 365 Fundamentals (CRM) (MB-910T00)

3,200 EGP
courses cover-09
3,200 EGP

Requirements

  • Learners should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful, but isn't necessary.

Skills gained

  • Describe the capabilities and functionality of Dynamics 365 Marketing
  • Describe the capabilities and functionality of Dynamics 365 Sales
  • Describe the capabilities and functionality of Dynamics 365 Customer Service
  • Describe the capabilities and functionality of Dynamics 365 Field Service
  • Describe the capabilities and functionality of Dynamics 365 Project Operations (CRM)

Prerequisites

Learners should have a fundamental understanding of customer engagement principles and business operations. An understanding of cloud computing is helpful but isn’t necessary.

Course outline

Module 1: Learn the Fundamentals of Dynamics 365 Marketing

Module 2: Learn the Fundamentals of Dynamics 365 Sales

Module 3: Learn the Fundamentals of Dynamics 365 Customer Service

Module 4: Learn the Fundamentals of Dynamics 365 Field Service

Module 5: Learn the Fundamentals of Dynamics 365 Project Operations (CRM)

Course Features

  • Lectures 0
  • Quizzes 0
  • Duration 33 hours
  • Skill level Beginner
  • Language English
  • Students 60
  • Assessments Yes