Dynamics 365 Commerce Functional Consultant (MB-340T00)

7,600 EGP
courses cover-08
7,600 EGP

Dynamics 365 Commerce functional consultants set up and use the application functionality in Microsoft Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce.

Skills gained

  • Configure Dynamics 365 Commerce Headquarters
  • Configure products, prices, discounts, loyalty, and affiliations
  • Manage Point of Sale (POS) in Dynamics 365 Commerce
  • Configure and Manage Dynamics 365 Commerce call centers
  • Manage e-commerce


Before attending this course, students must have:

  • Core Microsoft Dynamics 365 skills (or MB-300 certification)
  • General understanding of Commerce principles

Course outline

Module 1: Get started with Dynamics 365 Commerce

Module 2: Configure Commerce Headquarters

Module 3: Products and Merchandising

Module 4: Retail Pricing

Module 5: Loyalty and customer experience

Module 6: Point of sale

Module 7: Configure and work with call centers in Dynamics 365 Commerce

Module 8: Work with E-Commerce in Dynamics 365 Commerce

Module 9: Manage order fulfillment and inventory in Dynamics 365 Commerce

Module 10: Work with Dynamics 365 Fraud Protection

Course Features

  • Lectures 0
  • Quizzes 0
  • Duration 80 hours
  • Skill level Intermediate
  • Language English
  • Students 0
  • Assessments Yes