Dynamics 365 Commerce functional consultants set up and use the application functionality in Microsoft Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce.
Skills gained
- Configure Dynamics 365 Commerce Headquarters
- Configure products, prices, discounts, loyalty, and affiliations
- Manage Point of Sale (POS) in Dynamics 365 Commerce
- Configure and Manage Dynamics 365 Commerce call centers
- Manage e-commerce
Prerequisites
Before attending this course, students must have:
- Core Microsoft Dynamics 365 skills (or MB-300 certification)
- General understanding of Commerce principles
Course outline
Module 2: Configure Commerce Headquarters
Module 3: Products and Merchandising
Module 4: Retail Pricing
Module 5: Loyalty and customer experience
Module 6: Point of sale
Module 7: Configure and work with call centers in Dynamics 365 Commerce
Module 8: Work with E-Commerce in Dynamics 365 Commerce
Module 9: Manage order fulfillment and inventory in Dynamics 365 Commerce
Module 10: Work with Dynamics 365 Fraud Protection
Course Features
- Lectures 0
- Quizzes 0
- Duration 80 hours
- Skill level Intermediate
- Language English
- Students 0
- Assessments Yes
